About - Citacom Systems Limited

Our story

Let’s Change How We Manage Business

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Story video

Who Are We?

Citacom Systems was established in May 2012 to provide Electronic Financial Transaction Services in Ghana. As a wholly owned Ghanaian Company established under the laws of Ghana, our traditional business model is based on the accomplishment of Supply, Support and Repair of Electronic Financial Transaction Hardware and Software Services in the financial sector of the economy of Ghana and the West African Sub-Region.

As part of its core activities, Supplies Triton ATMs, Diebold Nixdorf ATM’s, Wincor ATMs, Versa Safe from the United States of America. VeriFone POS also based in the USA and of which Citacom is a VIP Partner. Citacom also supplies Thales HSM and Self Serve Kiosk.

Vision

To be a leader in the Electronic Financial Transaction industry by providing enhanced services, relationship and profitability

Mission

To build long term relationships with our customers and clients and provide exceptional customer services by pursuing business through innovation and advanced technology.

Goals

To attain Regional expansion in the Supply, Support and Repair of Electronic Financial Transaction Equipment and develop a strong base of key customers.

Increase the assets and investments of the company to support the development of Electronic Financial Transaction services.

Company Values

Integrity

The value of honesty we place on our employees, the Dignity and Respect with which we deal with our clients and other social partners and valuing the unique contribution that they can make to our business success.

Commitments

Our pledge to deliver on our commitments to our colleagues, business and social partners, is taken as a sacred vow, ensuring we focus on delivering results and we do what we say we will do. We evoke the spirit to succeed with all challenging situations.

Speed

We place priority on the outcomes of final delivery. Therefore our response to problem calls, the quality of service provided and the cost effective solutions offered distinguishes who we are.

Versatility

The flexibility with which we approach our work endears us to our clients. We promote the cross fertilization of ideas, experiences and skills that each employee and Partners brings to the business.